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Service Engineer at Ascentech Services Limited

Jobs

Ascentech Services Limited is a full-fledged Human Resource Solution Provider incorporated in 2013 with its Head Office in Lagos, Nigeria. We are committed to forging long-term partnerships with our clients by creating and delivering robust and flexible services that address the changing needs of their business.

We are recruiting to fill the position below:

 

Job Title: Service Engineer

Location: Nigeria
Employment Type: Full-time

Responsibilities

  • Maintaining tools and test equipment and ensuring they are properly calibrated.
  • Utilizing the escalation process to resolve customer service delivery issues.
  • Identifying and participating in sales opportunities such as new contracts, contract renewals, and system sales.
  • Adhering to regulatory requirements.
  • Basic troubleshooting, installation, maintenance, and repair on designated equipment.
  • Completing Preventative Maintenance and field modifications.
  • Ordering and managing repair parts cycle times.
  • Keeping up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner.
  • Maintaining daily communications with customers to ensure resolution and proper follow-up.

Requirements

  • Bachelor’s Degree in Electrical Engineering, Electrical Engineering Technology or any other related field
  • Must be fluent in French and English
  • Minimum of 5 – 10 years’ working experience in servicing XRF, XRD and OES instruments.
  • Excellent analytical, interpersonal and communication skills with the ability to communicate complex technical issues in an easy to understand manner.
  • Ability to work in a fast-paced, self-directed, entrepreneurial environment.
  • Will be required to travel across countries the French speaking countries in Africa.
  • Experience in similar industry is preferred.
  • Experience diagnosing and repairing mechanical, electromechanical, and/or electronic equipment.
  • Experience troubleshooting and responding to customer concerns.
  • Proficient level of computer skills

 

 

How to Apply
Interested and qualified candidates should kindly send their CV to: [email protected] with the job title as the subject of the mail.

Note: Only shortlisted candidates will be contacted.

Application Deadline: 10th August, 2021.

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