CourierPlus is a leading logistics and distribution services company established in 2009. We offer a wide array of express courier and logistic support solutions to our various customers.
We are recruiting to fill the positions below:
Job Title: Cash Sales Executive
- Coordinate with the Retail Sales supervisor to provide excellent customer service
- Inform customers about discounts and special offers
- Provide customer feedback to the business manager
- Ensure cleanliness of the shop at all times
- Encourage customers to use POS
- CSE should not for any reason carry out credit transaction
- Ensure fliers and waybills are fully stocked
- Manage returns of merchandise from e-commerce and send them to head of ecommerce within 48hours
- Greet and attend to customers
- Provide accurate information (e.g. product features, pricing, discounts, terms and conditions etc)
- Answer customers’ questions about specific products / services
- Cross-sell products& services
- Ensure daily cash collections are remitted to the bank within 24hours and evidence of remittance send to finance department immediately with copies kept at the shop for audit purpose.
Job Title: Billing Officer
- Builds and maintains close links with all customers, to ensure smooth running of accounts and encourage timely recovery of payments.
- Maintaining contact with clients to ensure invoices are clear for payment
- Resolving queries both internally and externally around outstanding invoices
- Providing accounts information to internal departments
- Liaising with customers, as well as internal personnel including the sales team in respect to changes, exceptions, and such like.
- Issue debit and credit memos and statements to customers, cancel or void invoices, and respond to customer concerns relating to billing
- Monitoring customers’ accounts and balances – racking invoices status.
- Monitor payments from customers, exceptions, which if a client has paid late or missed payments could involve undertaking legal action.
- Send reminders to respective customers while using the ageing report
- BSc / HND degree in Accounting, Finance, Marketing or relevant field.
How to Apply
Interested and qualified candidates should send their Applications to: [email protected] using the “Job title” as subject of the email.
Application Deadline 31st January, 2020.