We are recruiting to fill the position below:
Job Title: Male Front Office Officer (Guest Service Agent)
- As a hotel receptionist, your main duties would include:
- Dealing with bookings by phone, e-mail, letter, fax or face- to-face.
- Completing procedures when guests arrive and leaves.
- Choosing rooms and handing out keys.
- Preparing bills and taking payments.
- Taking and passing on messages to guests.
- Dealing with special requests from guests (like booking theatre tickets or storing valuable items).
- Answering questions about what the hotel offers and the surrounding area.
- Dealing with complaints or problems.
Qualification and Experience
- Candidates should possess OND/HND qualification
- Minimum of 3years as a Hotel receptionist.
- Excellent written and spoken communication skills.
- Ability to stay calm under pressure and look after several things at once.
- Good problem solving skills. Ability to use computerized technology.
- Methodical approach to your work.
- Accuracy and attention to detail.
- Strong customer service skills. Friendly and professional telephone manner.
- Ability to adapt to different guests.
- Patience and tact.
Deadline: 24th October, 2019.
How to Apply
Interested and qualified candidates should forward their Resume to: [email protected] using the “Job title” as subject of the email.