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Graduate Customer Service Representatives Recruitment in a Reputable Commercial Bank

Jobs


Inguest Global Partners Limited – Our client, a reputable Commercial Bank, is recruiting to fill the position below:

 

 

Job Title: Customer Service Representative

Location: Victoria Island, Lagos
Employment Type: Full-time

Job Functions

  • Deliver prompt and professional solutions for customer inquiries via phone, email, online chat, etc.
  • Maintain documentation of customer inquiries and responses for future reference.
  • Direct or route customer calls to appropriate personnel for assistance.
  • Identify and implement new process plans to improve customer support service.
  • Manage a large volume of customer calls in a friendly and courteous manner.
  • Provide exceptional customer service.
  • Greet and address customers in a friendly and respectful way.
  • Handle dissatisfied customers politely and professionally.
  • Track and follow up on all customer request promptly.
  • Maintain broad knowledge of all company products, services, and promotions.

Requirements
Experience, Qualification, and Required Skills:

  • Minimum of HND / B.Sc degree from a reputable institution.
  • Must have completed NYSC.
  • Not more than 28 years.
  • Good interpersonal skills.
  • Professional, able to maintain confidentiality and ethical behavior.
  • The candidate must be very smart.
  • Excellent communication skills (both written & oral).

Salary
N75,000 monthly (gross)

Other Benefits:

  • HMO, Pension, 13th Month, and Annual Leave Allowance.

 

 

How to Apply
Interested and qualified candidates should send their updated Curriculum Vitae (CV) to: [email protected] using “Customer Service Representative” as the subject of the email

 

Application Deadline  31st August, 2021.


Posted in Banking & Finance jobs in Nigeria

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