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Front Desk Supervisor at Dreams by Dv8

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Dreams by Dv8 is a luxury Hotel, Bar, and Restaurant chain in the heart of Surulere, a new way to experience the city. a place for the curious and courageous to dig deeper, finding inspiration in every unscripted adventure with no guidebooks required.

We are recruiting to fill the position below:

 

Job Title: Front Desk Supervisor
Location: Surulere, Lagos
Employment Type: Full-time

Job Brief

  • We are looking for a pleasant Front Desk Supervisor to undertake all receptionist and clerical duties at the desk of our main entrance.
  • You should be able to deal with complaints and give accurate information.
  • A customer-oriented approach is essential.
  • The goal is to make guests and visitors feel comfortable and valued while on our premises.
  • You will be the “face” of the company for all visitors and will be responsible for the first impression we make.
  • The ideal candidate will have a friendly and easy-going personality while also being very perceptive and disciplined.

Responsibilities

  • Keep front desk tidy and presentable with all necessary material (pens, forms, paper, etc.)
  • Greet and welcome guests
  • Answer questions and address complaints
  • Check, sort, and forward emails
  • Monitor office supplies and place orders when necessary
  • Keep updated records and files
  • Monitor office expenses and costs
  • Answer all incoming calls and redirect them or keep messages
  • Receive letters, packages, etc. and distribute them
  • Prepare outgoing mail by drafting correspondence, securing parcels, etc.
  • Take up other duties as assigned (travel arrangements, schedules, etc.).

Requirements

  • High School Diploma; additional qualifications will be a plus
  • 3 – 5 years relevant work experience.
  • Proven experience as front desk representative, agent, or relevant position
  • Sophisticated physical appearance
  • Excellent knowledge of MS Office (especially Excel and Word)
  • Strong communication and people skills
  • Good organizational and multi-tasking abilities
  • Problem-solving skills
  • Customer service orientation.
  • Familiarity with office machines (e.g. fax, printer, etc.)
  • Knowledge of office management and basic bookkeeping
  • Proficient in English (oral and written)

 

 

How to Apply
Interested and qualified candidates should send their CV and clear pictures to: [email protected] with the Job Title as the subject of the mail

 

Application Deadline  6th August, 2021.


Posted in Customer Service jobs in Nigeria

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