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Front Desk Officer at Sudial and Sons

Jobs


Sudial and Sons – We are a wholesales trading company looking to expand into ecommerce and new markets. We have been in operation for over 18 years.

We are recruiting to fill the position below:

 

Job Title: Front Desk Officer

Location: Lagos
Employment Type: Full-time

Job Brief

  • The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.
  • The goal is to make guests and visitors feel comfortable and valued while on our premises.

Responsibilities

  • Keep the front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
  • Monitor office expenses and costs
  • Greet and welcome guests
  • Answer questions and address complaints
  • Answer all incoming calls and redirect them or keep messages
  • Prepare outgoing mail by drafting correspondence, securing parcels etc.
  • Check, sort and forward emails
  • Monitor office supplies and place orders when necessary
  • Receive letters, packages etc. and distribute them
  • Keep updated records and files
  • Take up other duties as assigned (travel arrangements, schedules etc.)

Requirements

  • High School Diploma; additional qualifications will be a plus
  • 1-3 years work experience.
  • Proven experience as front desk representative, agent or relevant position
  • Excellent knowledge of MS Office (especially Excel and Word)
  • Problem-solving skills
  • Familiarity with office machines (e.g. fax, printer etc.)
  • Knowledge of office management and basic bookkeeping
  • Proficient in English (oral and written)
  • Strong communication and people skills
  • Good organizational and multitasking abilities
  • Customer service orientation

 

 

How to Apply
Interested and qualified candidates should:
Click here to apply

 

Application Deadline
21st August, 2021.


Posted in Customer Service jobs in Nigeria

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