Willers Solutions Limited – Our client, a reputable firm in the Electronic sector, is recruiting to fill the position below:
Job Title: Customer Help Desk Engineer
Location: Port Harcourt, Rivers
Employment Type: Full-time
- We are looking to hire a skilled Customer Help Desk Engineer who will assists clients with any issues involving their printer, copier and scanner.
Duties & Responsibilities
- Mandatory regular/scheduled client visits – Lease/Click, AMC, New Installations & Final sign off
- Installation and maintenance of MFPs
- Ensure monthly Preventive Maintenance plans are strictly adhered to
- To provide basic levels of Technical Support communication via emails, WhatsApp, customer resource Service Software package & other communication methods as and when required
- Networking of Kyocera MFPs and management of printer servers and data base.
- Corrective and preventive maintenance of MFP
- Bachelor’s Degree or HND in Computer Science or any Engineering related course.
- Minimum of 1 year experience as a customer service engineer/ technician help desk Technician.
- Experienced & skilled at building relationships across organizations
- Exceptional report writing and interpersonal communication skills
- Adept at maintaining focus on achieving bottom-line results.
- Good knowledge of copier and printer technology.
- Good customer satisfaction record
How to Apply
Interested and qualified candidates should send their Applications to: [email protected] using the Job Title as the subject of the email
Application Deadline 15th December, 2022.