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Customer Fulfillment Officer at GText Homes

Jobs


GText Homes a leading real estate solutions provider, headquartered in Lagos, Nigeria, with offices across Africa, North America, Europe & Asia.

We are recruiting to fill the position below:

 

Job Title: Customer Fulfillment Officer

Location: Ikeja, Lagos
Employment Type: Full-time

Responsibilities

  • The Customer Fulfillment Officer will be working with our Sales team in bridging the gap and creating harmonious relationship between our organization and clients.
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tool.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Receiving calls and replying mails from customers
  • Receive enquiry and find solution to customer complaints
  • Managelargeamounts of incoming phone calls
  • Generate sales leads
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers.

Requirements

  • Bachelor’s Degree / HND qualification with 2 – 4 years work experience.

 

 

How to Apply
Interested and qualified candidates should:
Click here to apply

 

Application Deadline 28th August, 2021.


Posted in Customer Service jobs in Nigeria

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