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Customer Experience Executive (NYSC Intern) at Tremendoc Limited

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Tremendoc Limited is a limited liability company that was incorporated in 2017 as a technology service firm, whose pilot application is a doctor on demand for connecting patients real time to a licensed doctors who can consult, recommend, test and diagnose on a wide range of treatments

We are recruiting to fill the position below:

 

Job Title: Customer Experience Executive (NYSC Intern)
Location: Lekki, Lagos
Employment Type: NYSC

Job Description

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Ensure customer satisfaction and provide professional customer support.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Keeping records of customer interactions, transactions, comments, and complaints.

Job Qualification and Requirements

  • Interested candidates should possess a minimum of B.Sc / HND in any field.
  • Effective communication skills
  • Ability to effectively work with a team
  • Problem solving skills.
  • Possess a pleasant and clear speaking voice, coupled with a fluency in English
  • He/she must be highly motivated
  • He/she should be open minded and enthusiastic towards excellence
  • Proficiency in all Microsoft Office programs (Word, Excel, Outlook, and Publisher).
  • Interpersonal skills
  • Ability to handle stress well
  • Ability to listen and pay attention to details
  • Smart thinker: The service executive should be able to think quickly in providing solutions to the problems of customers

 

 

How to Apply
Interested and qualified candidates should send their updated CV / Applications to: [email protected] using the Job Title as the subject of the email

 

Application Deadline  16th July, 2021.


Posted in Internship & Trainee Jobs in Nigeria

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